Work — The Vital Spark Co.
03
Selected Work

Results That
Speak for Themselves

Every engagement is different. The common thread: measurable outcomes, energized teams, and momentum that outlasts our involvement.

🏥
Growth Strategy

Regional Health System: Market Expansion & Revenue Growth

A regional health system operating across five markets sought to accelerate growth but lacked a clear strategy for where and how to expand. Leadership was divided on priorities, and organic growth had stalled.

34%
Revenue increase over 24 months
2
New service lines launched
3
New market partnerships
Our Approach
  • Conducted comprehensive market opportunity assessment across 12 potential service lines
  • Facilitated executive alignment sessions to build consensus on growth priorities
  • Developed a 3-year strategic roadmap with phased investment and milestone tracking
  • Supported launch of two high-priority service lines through first 90 days
Digital Transformation

Multi-Site Provider: Digital Care Delivery Transformation

A growing multi-site provider group was struggling with fragmented digital systems, inconsistent patient experiences, and clinical teams resistant to technology adoption. They needed a transformation that would stick.

40%
Reduction in patient wait times
92%
Staff adoption rate at 90 days
18mo
From strategy to full deployment
Our Approach
  • Led a current-state technology audit across all sites and clinical workflows
  • Co-designed a digital care delivery model with frontline clinical staff
  • Managed vendor selection and implementation across EHR, telehealth, and scheduling
  • Developed and led a change management program to drive adoption
🎯
Leadership & Culture

Health System Executive Team: Leadership Alignment & Culture Reset

Following a merger, a newly combined executive team was struggling to operate as a unified leadership body. Competing priorities, unclear accountabilities, and cultural friction were slowing every major initiative.

6mo
To full team alignment
3
Stalled initiatives relaunched
↑47%
Employee engagement score increase
Our Approach
  • Conducted individual executive interviews to surface root causes of misalignment
  • Designed and facilitated a three-day leadership alignment offsite
  • Built a shared operating model with clear accountabilities and decision rights
  • Provided ongoing executive coaching for six months post-offsite
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